SHOP FAQ

1. Refund policy?

No refunds are given, but exchanges are allowed if a product arrives damaged. Please contact me ASAP if there are any damages.

2. What do I do if my shipment is damaged upon arrival/missing an item?

Please contact me via email (contact button above)

3. Do you include tracking?

At this time, tracking is available as an add-on option. Highly recommend for orders of prints or multiple items to guarantee its safe arrival to you.

4. When do orders get shipped out?

Orders typically ship out every Friday or Saturday but arrival times may be delayed due to COVID. For domestic orders, you can expect to see them arrive 1-2 weeks after you receive a shipping notification. While international orders typically take 7-21 days without delay, but up to a month or more.

5. Commissions?

Currently closed, but I'll make an announcement if I open up requests!

6. Shipping to UK/EU?

Yes, but only stamped mail/flats are allowed at the moment. If any VAT import taxes/charges occur, I cannot be held liable for any additional fees. 

7. Any additional questions?

Please feel free to email me using the contact button above. :-)